Warranty Policy

Understanding your coverage and how we support you

calendar-icon
Last updated: 8th March, 2026
Terms & Conditions

By using the TECHSHA website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

01
shield check icon

Manufacturer Warranty

  • Many products supplied by TECHSHA LTD include a manufacturer's warranty.
  • Warranty terms vary depending on the product and brand.
02
headset icon

Warranty Claims

  • Customers may be required to contact the manufacturer directly to process warranty claims.
  • We will provide reasonable assistance where possible.
03
shield check icon

Coverage

Manufacturer warranties typically cover:

  • Manufacturing defects
  • Hardware faults under normal use
04
close icon

Exclusions

Warranties generally do not cover:

  • Physical or accidental damage
  • Liquid damage
  • Misuse or improper installation
  • Normal wear and tear
05
warning icon

Dead on Arrival (DOA)

If a product arrives faulty, you must report it within 48 hours by emailing returns@techsha.co.uk

06
search icon

Inspection

We may require faulty items to be returned for inspection before approving replacements or refunds.

07
limitation icon

Limitation

TECHSHA LTD is not responsible for data loss, compatibility issues, or indirect damages.

mail icon

Need Help With a Warranty Claim?

Our support team is here to assist you with any product issues.

info@techsha.co.uk